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With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role: The CRM Clinical Specialist position requires a combination of clinical and technical expertise, communication skills, and project management capabilities to effectively promote products through customer education, implant support and clinical consultation. Day-to-day field implant support and education for all hospital sites within British Columbia with a specific focus on the lower mainland/downtown greater Vancouver Area. Please note that this is NOT a Full-Time position; the hours will vary based on business needs. Your responsibilities will include: Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to troubleshooting, programming, and patient follow-up for company products. Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products. Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry. Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features. Develop business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts within hospital and to identify key decision makers to facilitate future sales. Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or collaborating with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals. Collaborate with Sales Representatives to meet with customers, such as physicians and physician office groups, to understand their clinical needs, goals, and constraints. Demonstrate how company products can help achieve these objectives. Provide timely updates on the outcomes of implant & patient clinic support, client meetings, including any feedback or action items. Ensure that relevant information is shared with the team to facilitate collaboration and alignment. Implant and patient support may be required outside regular weekly business hours. Required qualifications: Education University degree or equivalent is preferred. BCIT Advanced Certificate in Cardiac Sciences Program with a focus on: Electrophysiology Technology (EP) and/or Cardiac Rhythm Device Technology (CRD) or equivalent is required. Minimum of 5 years CRM experience, in particular supporting ICD, and Pacemaker implants. Track record outstanding clinical support that drives excellence in the field. Strong business acumen, strategic critical thinking and problem-solving skills Ability to travel throughout Western Canada but mainly throughout British Columbia. Candidate has a vehicle in which to travel to hospital sites within the lower mainland. The anticipated hourly pay range for this position working at this location will be from [$80-$100/hour]. At BSC, it is not typical for an individual to be hired near the bottom or top of the pay range. BSC considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. Actual compensation may be otherwise adjusted if the position is filled outside of the intended geographic location. Requisition ID: 581173 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. 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With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the role: As an Exploratory UX (User Experience) Engineer, you will play a crucial role in ensuring that medical devices and systems are designed with the end-users in mind. Your work will directly impact patient safety, clinician efficiency, and overall healthcare outcomes. You'll collaborate closely with clinicians, researchers, and product development teams to identify and address unmet clinical needs through a human-centered design approach. Your responsibilities will include: Work closely with and observe clinicians and hospital staff in their environment to understand their needs and pain points Develop user profiles and use flow analysis of clinical staff in complex endoscopic procedures Develop and maintain relationships with current and new clinical partners Host cross functional team meetings to distill observations and learnings into clear and consolidated unmet needs Partner with technical product development staff to brainstorm new product concepts and prototypes. Guide product development projects by inputting clinical and customer knowledge throughout the product development lifecycle Plan and conduct usability evaluations Present data and findings to senior leadership to inform strategy. Mentor other staff in clinical practice, human centered design and Voice of Customer data collection Requires 30% travel domestic and international to visit healthcare providers and attend industry events Required qualifications: Education - Minimum Bachelor of Science in either engineering, industrial design, human factors, or related field Minimum of 6-8 years of experience in human factors, engineering, design, or other product development related field Experience leading small teams through product development activities e.g. need finding, design or redesign, problem solving, use flow analysis, ethnography Travel - approximately 30% travel to healthcare facilities and industry events Flex work hours approximating 9-5 EST Preferred qualifications: Experience using Biodesign or similar methodologies to drive innovation within a medical device environment Masters degree or equivalent in Human Centered Design, Human Factors Engineering, or Industrial Design Experience leading large teams through complex product development activities e.g. need finding, design or redesign, problem solving, use flow analysis, ethnography Experience with endoscopic imaging solutions and capital equipment Requisition ID: 583077 Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. 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